Merchant Policy
How to order:
By Phone: 757-486-2890 (outside U.S.)
866-346-9696 (inside U.S.)
Or Online: http://www.brainstationusa.com/
Shipping limits:
We ship anywhere in the continental United States. International orders are
arranged on an individual basis. Please contact our customer service department toll free for assistance: 757-486-2890 (outside U.S.)
866-346-9696 (inside U.S.) or email us at: brainstationusa@cox.net
Customer guarantee:
If you are not completely satisfied with any of our products, return item(s)
within 30 days of shipping date for a "NO-HASSLE" refund!(exclusive of shipping charges)
Return policy:
You may return your item(s) for a "no hassle" refund or replacement within 30
days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, send it to the address on the packing
slip, and please remember to indicate the reason for your return; we cannot be responsible for lost
or misdirected returns. If you paid by credit card, a credit will be issued and appear on your billing statement.
Return merchandise to the address on your packing slip:
BrainStation USA, Inc
2212 Willow Oak Circle # 302
Virginia Beach, VA 23451
If you have any questions regarding your order, please feel free to contact our customer service department toll free:
757-486-2890 (outside U.S.)
866-346-9696 (inside U.S.)
or email us at: brainstationusa@cox.net.
Payment options:
We gladly accept checks, money orders, and major credit cards for mail order
transactions. Phone and online orders are limited to major credit cards. Sorry, we cannot accept C.O.D. orders.
